Help when you need it

Support, without the runaround.

Find answers to common questions below. For anything else, email us with enough detail to understand the issue.

Use the account creation flow in the Study Nova AI application when it is available. Follow the on-screen instructions and use an email address you can access.

Use the password reset option on the sign-in screen. If you cannot access the reset flow, contact support with the email linked to your account.

Choose an available AI learning tool in the app, enter a clear study-related prompt or request, and review the response carefully. AI output can occasionally be incomplete or inaccurate.

Features may be unavailable during maintenance, updates, technical issues or changes to a supporting service. Try again later or contact support if the issue continues.

Email gr1611@myamu.ac.in with your device model, Android version, app version and a short description. Screenshots may help.

Email gr1611@myamu.ac.in with your request. We may need to confirm account details before processing it.

Need more help?

Reach the Study Nova AI support team.

Email Support